Orders
Placing an order in our online store is simple, fast and secure.
1. Select Products
Browse our collection, choose the products you are interested in, along with your preferred size and color where available, and add them to your shopping cart.
2. Complete Your Order Details
Go to your shopping cart, review the products you have selected and proceed to complete your order.
You can make your purchase either as a registered user or as a guest, without the need to create an account. You simply need to fill in the required contact and shipping details.
3. Choose a Delivery Method
Select the delivery method that suits you:
- Courier delivery: Receive your order at the address of your choice.
- Pickup via BOX NOW: Choose the BOX NOW Locker that is most convenient for you and collect your order at any time, 24 hours a day, 7 days a week.
4. Choose a Payment Method
Select your preferred payment method from the available options:
- Credit or debit card, through a secure payment environment.
- Cash on delivery.
- PayPal.
5. Submit Your Order
After reviewing the products, shipping details and payment method, proceed to submit your order by following the on-screen instructions.
Phone Orders
If you prefer to place your order by phone, you can contact us on 211 199 1916 during the following service hours:
Monday – Friday: 09:00 – 17:00
Order Modification or Cancellation
If you wish to modify your order, whether by changing the style, size or color, or to cancel it, please contact us by phone on 211 199 1916 or by email at support@fratellipetridi.com as soon as possible, so that we can assist you before it is shipped.
Phone service hours:
Monday – Friday: 09:00 – 17:00
